The One Page

WhatsApp and Facebook are not your whole web presence

Social and chat channels can start customer conversations, but a small business still needs one clear place it controls. A business can get enquiries through WhatsApp and Facebook without having a clear website. We have seen this in SmartAnt outreach: businesses may...

Lead capture begins after the click, not when the form is submitted

A contact button or form only starts the job. The business needs to capture context, assign an owner and make a next action visible. A landing page can make it easy to contact a business, but the page is only the first part of lead capture. The work after the click...